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Job Title

Customer Support Engineer

Department

Customer Support

Level

Junior

Location

Amman, Jordan

Role Description

The Associate Customer Support Engineer will be responsible for resolving low-complexity product and network issues, effectively utilizing basic lab setups to replicate and address problems.

Required Skills

Qualifications & Certificates

  • Bachelor’s degree in Computer, Electrical, or Telecommunication Engineering (or related fields).
  • 0-1 years of relevant experience.
  • Basic technical skills in analyzing, configuring, and troubleshooting small networks.
  • Strong written and verbal communication skills and excellent interpersonal abilities
  • A very good command in English